At NoceTech, customer satisfaction is our top priority. We strive to provide high-quality digital marketing, web development, and graphic design services. However, we understand that circumstances may arise where a refund is necessary. Please review our refund policy below:

1. Eligibility for Refund

• Refund requests must be made within 7 days of the service purchase or project commencement.
• Refunds will only be considered for services that have not yet been delivered or initiated.
• No refund will be issued for completed or partially completed work.

2. Non-Refundable Items

• Any fees paid for domain registration, third-party tools, or advertising spend (e.g., Google Ads, Meta Ads) are non-refundable.
• Customized services and consultation fees are non-refundable once the work has started or sessions have been completed.

3. Project-Based Services

• For fixed-price projects, if the project is canceled before work begins, a full refund will be issued.
• If the project is canceled after work has started, a partial refund may be issued based on the percentage of work completed.

4. Monthly Services

• For recurring or monthly services (SEO, SMM, etc.), a refund is not provided for the current billing cycle once the service has been initiated.
• To avoid future billing, clients must notify us at least 7 days before the next billing cycle.

5. How to Request a Refund

To request a refund, please contact us at:

📧 Email: contact@nocetech.com
📞 Phone: +91 9122733559

Include your name, service details, payment reference, and reason for the refund request. We will review and respond within 5 business days.

Dispute Resolution

If a dispute arises, we will work closely with you to resolve the matter professionally and fairly. We value long-term client relationships and will do our best to come to a mutual agreement.